SHIPPING POLICY
At Wind, we’re committed to making sure your order arrives smoothly and on time. Below is everything you need to know about how we handle shipping.
Order Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. You'll receive another notification once your order has shipped. Please note: Orders are not shipped or delivered on weekends or holidays.
Delays, Lost or Damaged Packages
While we do our best to deliver on time, shipping delays can occasionally happen due to high order volume, weather, or carrier issues.
If your order is delayed, lost, or arrives damaged, please reach out to us at [insert support email] and we’ll work with you to make it right.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can keep an eye on your package every step of the way.